Privacy Policy

This Privacy Policy explains how Aqurate Rail Limited (“Aqurate Rail”, “we”, “us” or “our”) collects, uses and protects your personal data when you use our website or contact us through it.

We use your personal data to respond to enquiries, provide information about our products and services, improve our website and support our commercial operations. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Company means Aqurate Rail Limited, registered office: Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD, United Kingdom.

Website means the Aqurate Rail website, accessible at aquraterail.com.

Service means the Website and any related enquiry or communication services provided through it.

Personal Data means any information that relates to an identified or identifiable individual.

Usage Data means data collected automatically when using the Website.

Cookies means small files placed on your device by a website.

You means the individual accessing or using the Website, or the company or legal entity on behalf of which that individual is accessing or using the Website.

Collecting and Using Your Personal Data

When using our website, you may choose to provide personally identifiable information, including:

first name and last name;
company or organisation name;
email address;
phone number;
country or territory;
product or service interest;
project requirements or enquiry details;
any information you provide through a contact form or email.

Usage Data is collected automatically when using the Website. This may include your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on pages, device type, operating system, and diagnostic or analytics data.

Tracking Technologies and Cookies

We use Cookies and similar technologies to help operate the Website, remember preferences, understand how visitors use the Website and improve performance.

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device until deleted or expired.

For more information about the cookies we use and your choices regarding cookies, please see our Use of Cookies page.

Use of Your Personal Data

Aqurate Rail may use Personal Data to:

respond to enquiries;
provide product, service or commercial information;
manage quote, sales, rental, lease or distribution enquiries;
contact you about your request;
provide customer or technical support;
improve the Website and user experience;
monitor website usage and performance;
maintain the security and integrity of the Website;
comply with legal, regulatory or contractual obligations;
manage business operations, including supplier, distributor or customer relationships.

Sharing Your Personal Data

We may share your personal data with service providers who help us operate the Website or manage communications; technical, hosting, analytics or CRM providers; commercial partners, distributors or suppliers where relevant to your enquiry; professional advisers where necessary; public authorities or regulators where required by law; or another organisation in the event of a business transfer, restructuring, merger or acquisition.

We do not sell your personal data.

Retention and Transfer of Your Personal Data

We retain Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including to respond to enquiries, maintain business records, comply with legal obligations, resolve disputes and enforce agreements.

Your information may be processed at Aqurate Rail’s operating offices and in other locations where our service providers or partners operate. This may include locations outside your jurisdiction. Where this happens, we take reasonable steps to ensure that your data is handled securely and in accordance with applicable data protection laws.

Disclosure of Your Personal Data

Aqurate Rail may disclose your Personal Data where required to do so by law or in response to valid requests by public authorities.

We may also disclose Personal Data where we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, protect the safety of users, customers, partners or the public, or protect against legal liability.

Security, Children and External Links

The security of your Personal Data is important to us. However, no method of transmission over the internet or method of electronic storage is completely secure. We take reasonable technical and organisational measures to protect your information but cannot guarantee absolute security.

Our Website is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18.

Our Website may contain links to websites that are not operated by us. We are not responsible for the content, privacy policies or practices of any third-party websites. We recommend reviewing the Privacy Policy of every website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated publication date. Changes are effective when posted.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Aqurate Rail Limited
Fawley House, 2 Regatta Place,
Marlow Road, Bourne End,
Buckinghamshire SL8 5TD
United Kingdom

Email: sales@aquraterail.com